Resumé

Employment History

Director People Systems and Technology

Royal Melbourne Hospital

April 2022 to present

Reporting to the Executive Director, Chief People Officer, I am responsible for reviewing and transforming the people systems that  support the Human Resources function of the organisation.

I established the People Systems team, with three direct reports, responsible for managing and optimising HR technology systems to meet organisational requirements and drive continuous improvement.

SuccessFactors HRIS implementation expertise: As the key business owner of the SuccessFactors implementation, I drove the hospital’s HR digital transformation.  We are in the final stages of implementing the SuccessFactors ‘Core HR’ suite, including Employee Central, Recruitment and Onboarding, Performance Management and Offboarding modules.  During this project I have:

• Managed requirements gathering and documentation

• Authored business case, leading to successful endorsement

• Participated in the evaluation and vendor selection process

• Internal and external stakeholder management, including implementation vendor

• Collaborated closely with other teams including IT and Business Intelligence

• Strategic HR technology planning: Provided high-level strategic technology leadership and advisory support to the Chief People Officer, steering the HR technology strategy to unify disparate systems. This role is pivotal in guiding the decision-making on adopting new HR technologies and system enhancements, aimed at increasing efficiency, enhancing employee experience, and aligning with organisational goals.

Additional areas include:

• Data-driven HR insights

• HR reporting and dashboard development

• Cross-functional collaboration

• Vendor and stakeholder management

• Streamlined HR processes

• HR process automation

Further employment history can be found on LinkedIn

Key Activities

Implementation of a new Learning Management System

As Manager, Learning Infrastructure at The Royal Melbourne Hospital, I led the implementation of a major upgrade to our Learning Management System (LMS) to improve onboarding, learning and development for all staff.

This project was delivered on time, within scope and under budget. In this project we successfully:

• Enabled more sophisticated learning management capabilities, allowing for rapid training and accreditation of clinical and non-clinical staff.

• Reduced administrative burden for leaders through the automated assignment of mandatory training for staff based on their job role and work location.

• Optimised the overall manner in which learning packages are presented, completed and tracked for all staff across the full spectrum of their healthcare career.

• Delivered contemporary integrated information systems that improved clinical and corporate outcomes by allowing users to access the LMS from any location, using all supported devices.

• Contributed to innovation and continuous improvement in service delivery by migration of 375 courses from the legacy LMS to the new one, reducing manual workarounds for accreditation requirements and automation of mandatory training allocation to staff based on their job role and work area.

• Reduced administrative activities associated with event management and scheduling, enrolment and attendance for face-to-face learning activities.e

References

Available upon request